Frequently asked questions
- Is this financial advice?
- No. This tool provides illustrative, educational decision-support. It does not replace a licensed financial planner, tax professional, or lawyer. Consult qualified professionals before acting.
- What deliverables do I get?
- Each run produces an Excel workbook and an interactive HTML summary — all generated from the same underlying plan so they stay consistent.
- What is a registered account?
- In Canada, registered accounts (like RRSP, TFSA, and FHSA) are savings vehicles with special tax rules set by the federal government. This tool models how they fit your plan but does not recommend specific products.
- What do the scenario chips mean?
- Conservative, base, and optimistic scenarios show how your projections might change if investment returns or other assumptions are lower or higher than the middle estimate. They are illustrations, not forecasts.
- How should I read projections?
- Treat numbers as educational illustrations based on the assumptions you confirmed — not guarantees. Focus on whether the direction of change makes sense and what questions to bring to a qualified professional.
- What if I don't know my RRSP balance?
- Say so in the intake chat, connect external accounts where your investments are held, or upload a spreadsheet. The tool will flag missing pieces and ask you to confirm before anything runs.
- Who can see my data?
- Only you. Profiles, transcripts, and runs are tied to your account with server-side ownership checks. Sensitive fields are encrypted before they are stored.
- Can I delete my data?
- Yes. You can delete individual intakes or runs, or remove your entire account and all associated data from the dashboard.
- What should I have on hand before I start?
- Your province or territory, the people in your household and their ages, income sources, regular expenses, account balances by type (such as RRSP, TFSA, FHSA, RESP, pensions, and non-registered accounts), registered contribution room from CRA My Account, any debts, insurance coverage, and your goals. Rough figures are a reasonable starting point — you can correct them before anything runs.
- Can I use Mensari with my own AI assistant?
- Yes, for preparation and discussion. An assistant can help you gather your information or fill in the intake workbook, and you can give it a read-only share link to a finished plan so it can talk it through with you. On a paid plan you can also give an assistant a personal key from your account settings, so it can read your plans, help with an intake you started, and run a plan from a profile you have confirmed; you can revoke the key at any time. Signing up, accepting the disclaimer, and confirming your figures happen in Mensari itself. Anyone who has a share link can view that plan until it expires or you revoke it, so only share it with services you trust. Anything an assistant says about your plan is still an educational illustration, not advice.
- Where is my data stored?
- On managed cloud infrastructure hosted in the United States. Sensitive fields are encrypted at the application layer before they are stored, so the database provider only ever holds ciphertext for them. Cross-border handling is described in our Privacy Policy.
Ready to talk it through?
Create a free account, tell the AI agent about your household, and generate an illustrative plan — confirmed by you, encrypted before it's stored.