What happens when you delete a plan, or your whole account

A tool that stores financial data should make it just as easy to remove that data as it was to add it. Here's what actually happens on each side of that.

Deleting one plan or intake session

You can delete an individual intake session or a completed plan run from your dashboard at any time. That removes the profile, the run's results, and any generated deliverables tied to it — it doesn't touch your account or any other plans you've created.

Deleting your whole account

Deleting your account removes the account itself and all associated data — every intake, every run, every stored artifact tied to it. This is a one-way action: once it's done, there's no separate backup copy this product keeps around to restore from later.

What "deleted" actually means for stored artifacts

Generated deliverables (the spreadsheet and dashboard summary for a plan) are served only through short-lived, owner-scoped signed links — they aren't sitting behind a permanent public URL to begin with. Runs and artifacts may also be purged automatically after a configurable retention period, independent of whether you manually delete anything, so old, unused data doesn't accumulate indefinitely.

Your rights beyond the delete button

Under PIPEDA and applicable provincial privacy law, you have rights to access, correct, or delete your personal information beyond what the self-service controls cover — the Privacy Policy has the current detail on how to exercise those and who to contact.

Why this matters for a financial tool specifically

Financial data doesn't become less sensitive after you're done using a tool — if anything, an account you've stopped checking is exactly the kind of thing that shouldn't quietly persist somewhere. Self-service deletion that actually works, rather than requiring an email and a support ticket, is part of taking that seriously.

Mensari is an educational decision-support tool, not licensed financial, tax, or legal advice. It illustrates tradeoffs based on the assumptions you provide — always confirm decisions with a qualified professional before acting.

The Security and Privacy pages have the complete detail on encryption, retention, and third parties.